A prompt & hassle-free service is very important in the service industry. This is one attribute that keeps the brand ahead of it's competitors & rival brands.
The Service Manager Ajit Yadav was equally good. He was prompt enough to detect the problem in the handset and set it right.
The rush was manifold, and in spite of being understaffed, with the able assistance of one of the front desk executive, Shahshank; Nitin promptly resolved the issues of the writer.
I hope that Mi, will reward this deserving manager in their workforce duly; as it is this attitude that go on to build loyal customers for any brand.
